Internal ownership stays clear
Your own employee request queue, ticket channels, templates, and internal email branding.
FOR IT DIRECTORS & INTERNAL IT TEAMS
Your technology.
In clear view.
A shared operating view for your team and InnerDigital.
See your infrastructure, follow the work, and keep the knowledge your organization depends on.
Your team leads. InnerDigital works alongside you.Illustrative portal data
THE COMPLETE PLATFORM
Every part of the environment.
One place to understand it.
A presentation organized around the responsibilities of an IT director.
INSIDE THE PORTAL
The detail behind
your next decision.
Examples use fictional company and employee data. Email Management, Employee Management, and AI views are concept previews. Other screens illustrate the supplied portal capabilities. Available data and actions follow role, company scope, connected services, and configuration.
BUILT AROUND YOUR IT LEADERSHIP
Your priorities.
A shared view of the work.
Give your internal team the context to lead, with InnerDigital working alongside you in a connected service experience.
Explore the IT administrator workspaceAccess follows responsibility
Views for IT administrators, managers, employees, contractors, and InnerDigital staff follow assigned company and module access.
Handoffs keep their context
Device records, support conversations, attachments, time entries, and documentation support the people doing the work.
Planning starts with evidence
Review storage growth, backup results, patch status, renewals, and the records behind upcoming decisions.
PLATFORM INTEGRATIONS
Connected systems.
Clearly defined capabilities.
Each integration serves a specific role in the portal. Explore its scope in the presentation.
INFRASTRUCTURE
Devices & networks
- NinjaOne
- Devices, backup records, server detail, links, and alerts.
- Meraki
- Network and appliance status, organization sync, and mapping.
- UniFi
- Site health, five-minute sync, and AP-only locations.
SERVICE & HISTORY
Communications
- 3CX
- Call sync, place-call actions, logs, and history.
- Zoho Desk
- Historical tickets, comments, attachments, and assignee migration.
- Gmail
- Inbound support-email polling, ingestion, and deduplication.
BUSINESS CONTEXT
Records & reference data
- Domain expirations
- RDAP lookup, daily sync, and reminder workflows.
- Business lookup and address autocomplete.
- Microsoft / O365
- License type catalog for service administration.
PROPOSED CAPABILITIES
More context for the
work ahead.
Email management
Account, license, storage, and MFA visibility with permissioned administration.
View concept ↗
Employee management
Assigned workflows for new hires, access changes, and departures.
View concept ↗
AI & approved automation
Natural-language questions, predictive signals, and controlled remediation.
View concepts ↗INNERDIGITAL IT PORTAL
A clearer view.
A more connected IT team.
Walk through the portal with InnerDigital and see how it fits your organization and existing services.